CRM - mSISE, iSISE & MyDesk
In a highly competitive market like the insurance market, where customer-orientation (CRM) is increasingly important, insurance companies should provide new and better tools for sales channeling.
SISTRAN develops a complete set of solutions specifically oriented to insurance customers’ management.
These CRM solutions include websites and mobile applications for the administration of agents, massive insurance sales, micro-insurance and insurers’ service through call centers.
Using these CRM solution, insurance companies achieve
- Online access to information.
- Quality customer-service.
- Simplified and quicker quotation process and billing.
- Permanent contact with the sales force.
- Records of company-clients’ interaction.
- Exploitation of the information necessary to generate crossed sales.
- Operative costs reduction.
iSISE is SISTRAN’s e-business proposal that permits taking the company to the web, improving its current business model, expanding and incorporating strategies, while reaching and entering new market segments.
iSISE offers reliable and updated information for customers, agents, brokers, banks or intermediaries, at any time or place.
Client Relationship Management (CRM)
My Desk is SISTRAN’s digital desk that permits exploring to its maximum extent the information existing at the company systems, offering the possibility of managing consolidated and updated information -at any time- for the application of strategies focused on customer service.
mSISE is SISTRAN’s mobile application that, thanks to its next-generation technologies applied to mobile platforms, enables the company sales force to run queries or complete transactions -quickly, on an online basis and regardless their location-, thus expediting processes, reducing commercialization times and eliminating every barrier between the company, its sales force and final consumers.